Centura Health Client Desktop Support – CORP in Parker, Colorado
Welcome to Centura Health
Welcome to the largest health ecosystem in Colorado and western Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options, possibilities and values that guide exceptional care. Welcome to extremely important industry challenges and opportunities to solve complex problems. Welcome to highly intelligent teams, overflowing community and the wholeness of mind, body and spirit that is Centura Health.
Flourishing Begins Here
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.
This position provides Client Technology adminstration and support in a health care setting such as supporting PC and printer hardware, operating systems, software applications, and peripherals. Seeks to understand and address customerneeds and expectations through effective communication and collaboration. Works independtly and shows initiative in resolving intermediate support issues and requests and escalates complex issues to more senior members of the team to ensure timely resolution. Coordinates the operational role for low complexity projects and works closely with the Business Technology Directors and the Director of Client Technology. Conducts research on new technology as requested. Understands Ethernet topology and IP communications. Deveops and maintains educational and training material for clinical staff. Ensures that inventory is managed routinely and consistently. Performs miscellaneous job-related duties as requested.
What You Bring/Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
2+ years of technical support experience required; preferably in a healthcare environment.
Customer service training/experience with relevant certifications is highly desirable.
Strong technical, analytical, communication and customer service skills.
Ability to utilize coordinated processes to provide high quality systems, infrastructure, and technology support.
General undertanding of technologies and troubleshooting process.
High School Diploma or GED
Associates's or Bachelor's degree in Information Technology, Computer Science, Engineering, or Mathematics preferred.
ITIL Foundation preferred.
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to10lbs force occasionally)
Your Connected Community
When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health’s connected ecosystem has its own unique history, story and personality.
At Parker Adventist Hospital, we are committed to excellence in health care. Ranked among the top hospitals in the nation for patient satisfaction, our expert doctors and experienced medical teams provide the best health care and excel in more than 55 medical specialties, including nationally-accredited Joint and Spine Programs, Birthplace and NICU, Cancer Center, Center for Bariatric Surgery and Level II Trauma Center Emergency Dept. Opening in 2004, Parker Adventist Hospital quickly flourished from a 56-bed community hospital to a 170-bed medical center. Parker is home to more than 1,100 highly-engaged, caregivers who love their work, their teams and live what it means to provide while person care – body, mind and spirit.
DepartmentSC IT CLIENT DESKTOP SUPPORT
FacilityPKR-PARKER ADVENTIST HOSPITAL
Everyone Thrives Here You’re different, and we love it. Your perspectives, your ways, what you are on a mission to go and do – we’re all different at Centura Health, but we’re also all equally connected and supported. We are here to cultivate YOU in an environment which not only lifts you up, but propels you forward.
Centura Health is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. As of Jan. 1, 2015, we no longer hire tobacco/nicotine users in Colorado, Kansas and other states where applicants who use nicotine products are not protected by applicable state law. Offers of employment are contingent upon successful completion of a pre-employment drug screen, including a panel for cotinine.